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My experience was absolutely amazing! I came not knowing what I wanted and left with a car thats amazing! I fell in love with this car once it was presented to me! My sales associate DQ was very helpful and made my experience great!
A great experience from the initial phone call through the visit and purchase! ALL of the associates were great. Our sales lady , Alexandra was super. Very helpful and knowledgeable! Couldn't have asked for more!!! Thanks!
I came to Gerry Lane to get a signal light replaced. I bought a blub and brought it with me. The person that came to my car to get more info said my car was still under warranty. She explained to me why I should always ask before spending money on my own because I may not have to. She was respectful and very knowledgeable and I liked the way she handled everything. I was also glad that I didn't have to spend a dime.
Mr.Anthony was so sweet and nice he had hope when i didn't even think i was going to get any car and he guranteed me i was leaving their with something he stayed in contact with me from way since December till March of now .. Thanks for everything u rock
Alonzo, we're happy to hear you had such a positive experience with our team! We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! We sincerely value your business and look forward to your next visit!
I was taken care of in a timely manner. My complaint is I had a very large gauge/scratch in my front left fender. Car was just dropped off again for catalytic converters failure, and I hope to see the scratch repaired also. Which would bring me to my next survey rating of 5 star.
Thank you for your feedback, John. We regret to hear of this issue that you have described and we hope to get this resolved. If you would like to discuss this further, please reach out to us at (225) 910-6910 when you can so we can address this situation directly.
My experience at Gerry Lane was amazing! Ms Diane Trask was such a pleasure to work with. I will definitely refer friends and family to Gerry Lane. I will also come back when it’s time to buy a new vehicle. Thank you for such a great experience.