Hi, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us at (225) 366-7962 when you can so we can address this situation directly. Thank you and have a great day. Take care!
Last week I took my 21 colorado in for fuel filler problem. After a part replacement it still rejects fuel just as if the tank was full. That causes me to only put a small amount of gas in at a time which takes a lot of time. The truck will be at my Miss. place for several weeks . Thereafter I will take it back to you for repair. Love the truck except for this problem. Robert H Mills--225-603-5693
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!
Hello, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 366-7962 when you have a chance. Thank you, and we look forward to hearing from you.
Melissa did a great job of keeping me informed throughout the entire process. She was always available for any questions or concerns that I had and worked with my scheduling to ensure everything was completed.
Prices for parts are a bit more expensive. But Jordan was friendly and knowledgeable and got me 3 more month free of onstar she gave me all the quotes for my vehicle and made everything quick and easy. The shuttle man was very friendly and helpful since I had to work same day as my car repair. I will definitely have my vehicle serviced there again in the future.
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gerry Lane Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (225) 366-7962 at your earliest convenience to discuss how we can turn this experience into a positive one. We hope to hear from you soon.
I was very satisfied with the service by the mechanic ants especially impressed with the knowledge and courtesy of Jordan Olivier. The shuttle service was over the top and Miss Olivier was the one who shuttled me from home for me to pick my truck up.
My second purchase with Gerry Lane seemed almost effortless due to the excellent, courteous service I received from Ms. Diane Trask, Ms. Saz Griffith and Mr. Chase Gonzales. I am very happy with my new 2021 Equinox!