591 Reviews Found
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Confirmed Service Customer
Just very quick relatively speaking. Kept me up to date on progress throughout the day. Didn’t charge me for a diagnostic since they could not replicate the issue.
Michael H.
BATON ROUGE
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
Hello, thank you so much for your high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Confirmed Service Customer
Everything was very efficient and very easy to drop vehicle off and it was ready the following day as they promised. It was in for three recalls.
Fred R.
BATON ROUGE
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for leaving us this response!
Confirmed Service Customer
It was awesome that they made sure that I was very satisfied with their service. They can work on my electric Bolt and my gas car.
Clarence C.
BATON ROUGE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Chevrolet and we hope to see you again soon!
Business Response
We set high expectations for ourselves so it's gratifying to see you had such a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!
Business Response
We're so happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
Confirmed Service Customer
This was my best experience. My last appointment that I scheduled a week ahead of time was a disaster. For 8 hours, my vehicle was never checked.
Gregory A.
BATON ROUGE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Confirmed Service Customer
The service department is always very nice. They keep you informed and are always courteous and do their best to make sure your needs are met in a timely manner.
Carla S.
DENHAM SPRINGS
Business Response
It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Gerry Lane Chevrolet
Business Response
Hello, thank you so much for letting us know how we did. We're so happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
Confirmed Service Customer
Fast, friendly, prompt service with Taylor. Cashiers were Not to friendly! Not welcoming, like an inconvenience to give me my keys and have me sign paperwork. In fact the younger lady walked off after assisting the man in front of me and left me standing there. The older lady assisted me when she finished with the person she was helping, but not too happy to do so.
Edward H.
DENHAM SPRINGS
Business Response
Hello, we regret that your visit did not live up to our high standards. Your feedback helps us improve, so thank you for taking the time to let us know how we did. We will use your comments to refine our efforts in the future. Take care.
Confirmed Service Customer
Great dealership with fast, friendly & quality service work performed by their vehicle service dept.
Kevin F.
BATON ROUGE
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Confirmed Service Customer
I was waiting over half an hour after I drove into the building before someone came and asked if I have been help. This is the second times it happens
Danny V.
BATON ROUGE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 366-7962 to discuss your concerns, as your satisfaction is of utmost importance to us.
Confirmed Service Customer
I went in bc of engine light. I was told it was a battery. It was replaced and I spent 450 dollars and the next day engine came on again
Mona I.
BATON ROUGE
Business Response
Hello, we are disappointed to hear that your experience was anything less than great. Please contact us at (225) 366-7962 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon. Take care!
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Chevrolet and we hope to see you again soon! If you have any further questions, please don't hesitate to reach out!