We arrived at 9:15 am was checked in 9:36 am then waited without lunch and breakfast until 1:38 pm we was checked out then got our truck back. Then the oil changed turned into a whole lot more. The fuel filter only last on 13,000 miles that is terrible for a Chevrolet 2500.
Hello, we are disappointed to see your low star rating. We'd like the opportunity to discuss this with you. Please reach out to us at (225) 366-7962 at your earliest convenience to discuss how we can turn your experience into a positive one.
The oil change was fine and our representative was helpful, as well. However, I was a bit disappointed that I'm having more issues with my sunroof shade closing all the way. I've had it repaired once before. I wanted someone to look at it while the car was there for an oil change. We were told the sunroof person was not in on that day, which was fine but is there really only one person that repairs sunroof shades?? That puts the customer at a slight inconvenience. Thanks!
Thank you for choosing Gerry Lane Chevrolet as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!