901 Reviews Found
Confirmed Service Customer
The only thing that would make it a better experience would be the availability of appointments,
Deborah D.
BATON ROUGE
Business Response
Hi there, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Gerry Lane Chevrolet
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Gerry Lane Chevrolet and we hope to see you again.
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Confirmed Service Customer
Great service. Got my vehicle mx timely.
Timothy T.
BATON ROUGE
Business Response
Hi, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!
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Confirmed Service Customer
Great dealership with great service & a very nice staff!
Kevin F.
BATON ROUGE
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Gerry Lane Chevrolet
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Confirmed Service Customer
I appreciate that they investigated the problem thoroughly before doing the work.
Vivian G.
BATON ROUGE
Business Response
Hi there, your satisfaction is our top priority. Thank you, and have a fantastic day!
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Confirmed Sales Customer
Our experience was very good. Our salesman was very knowledgeable and professional without being pushy or "hard sell". This was not our first Gerry Lane purchase and probably won't be our last.
Paula S.
BATON ROUGE
Business Response
Thank you again for taking the time to let us know how we did. We look forward to your next visit! Take care!
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Confirmed Sales Customer
Very willing to work with us on making a deal that made everyone happy. Olivia was very through when explaining the features of the vehicle, and that we were fully comfortable with it. The customer service was the best experience we've come across from Adrienne, Olivia, and even Fredrick who just happened to stop and chat up our babies. We are already talking up your dealership to collegues and friends.
Brandon D.
DENHAM SPRINGS
Business Response
Wow, it's experiences like yours that really keep us motivated! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
The service guy just didn't do his job.
Dwayne M.
DENHAM SPRINGS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 366-7962 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Dropped off Wednesday as of Monday still haven’t heard anything. It’s my only car The communication from Taylor is horrible. I dropped it off for an airbag recall were parts not available? It would be nice to know that coming it. Especially since it’s my only car
Tabitha R.
WALKER
Business Response
It's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 366-7962 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
I was there to have warranty work done on my vehicle, did a great job
Thelma L.
WOODVILLE
Business Response
Hi there, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Everyone was extremely helpful and also let me know my cabin air filter and my engine filter needed to be changed.
Trent A.
BATON ROUGE
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!
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Confirmed Service Customer
My service agent made me feel special she definitely went above and beyond.
Quincy B.
BATON ROUGE
Business Response
Hi, we are so happy to read such a great review about Gerry Lane Chevrolet! We hope to see you soon!
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Business Response
Michael R Vaccaro, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!
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Confirmed Sales Customer
The entire staff was very helpful and a pleasurable experience start to finish. I just hope that if I ever need service they extend this same hospitality and willingness to help in that time as well
Durwin W.
PLAQUEMINE
Business Response
Durwin Wunstell, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you, and have a fantastic day!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Sales Customer
First time in a dealership and everything was perfect. They were very helpful and willing to do the extreme to get what you need. I have to think Jamarcus fir making it all work and pulling through for me.Also thanks to Tony he broke down everything that I need to do to be able to get a car. Can't do nothing but to think Gerry Lane
Kendrick H.
BATON ROUGE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
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Confirmed Service Customer
Came in at 7:00am left at 3:15pm to get FOUR tires replaced.
Andrea L.
PRAIRIEVILLE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 366-7962 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
The customer service is exceptional. Danny Collins and Andrian went above and beyond. I am always pleased when I come to Gerry Lane. This is my second vehicle purchase and have referred two people there and they have purchased as well. Everyone keep up the good work.
Marcus C.
BATON ROUGE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
gerrylane chev. is an awsome chev.company.
Albert G.
SAINT JAMES
Business Response
Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!