1078 Reviews Found
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Chevrolet and we hope to see you again soon!
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Confirmed Sales Customer
Always a great experience. Love dealing with my sales person Diane Trask.
Victor C.
PLAQUEMINE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Chevrolet and we hope to see you again soon!
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Confirmed Sales Customer
My sales man was awesome but the other people weren’t. Made me feel trapped and wouldn’t give my personal information back to me and where not understanding at all of my needs and had to beg them to let me have my things so I could leave and made me feel very upset I would love to speak to someone about this.
Megan R.
DENHAM SPRINGS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 366-7962 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Mr. Reado was an excellent service representative. He explained everything to me and my car was ready for pickup much earlier than expected. I was 100% pleased with the oil change, general maintenance and tire rotation services on my Camaro.
Rosalind R.
BATON ROUGE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We are glad we could provide you with timely service! We hope to be of service to you again in the future. Best wishes, Gerry Lane Chevrolet
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Confirmed Service Customer
Been with Jerry Lane for many many years. Always good honest service , and business.
Donald B.
BAKER
Business Response
Thank you for choosing Gerry Lane Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for your feedback. We hope to provide you with faster service on your next visit with us. Feel free to reach out to us if you need anything.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Gerry Lane Chevrolet
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Service Customer
we were told out right lies about when things were ordered or would be completed- could not get a call returned until after we called the sales manager- 2018 Tahoe was in the shop for 7 days- a couple hours after picking the car up- one of the issues was back- it had not corrected- we paid for it to be corrected- we were told it had been addressed- we will be looking for another dealer to fix the problem- we will not recommend this dealership or the service department to anyone- and i'd given high reviews after the purchase of the vehicle- i will be looking for a way to adjust those reviews.
Dawn T.
LIBERTY
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gerry Lane Chevrolet (225) 366-7962
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I have been having trouble with my truck and it’s not even a year old Gerry lane has fixed it four times already and it’s still making the same noise all they do is give you the run around I got so fed up with all the non sense and finally called GM about the problem and praying they can finally get my truck fixs it makes a clunk noise in the rear and the service manager also told me that the last 5 demos he has had all make the same noise that’s jut insane and why wouldn’t GM recall the problem and fix this problem . We spend good money on these trucks and it’s ashame that I am in a loaner more then my own truck so fed up with all this non sense
Braxton L.
ADDIS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 366-7962 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello, thank you so much for the high star rating! We appreciate you taking the time to leave us this review. We hope you have a great day!
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Confirmed Service Customer
Everytime I have an issue with my car I call Rose she makes sure I’m taking care of she very sweet and professional I would never take my car anywhere else I love the service I receive here avd I love Rose she is amazing
James T.
DENHAM SPGS
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
first oil change on my new Colorado. Will be back. thanks Mark Robinson.
Reynold A.
BATON ROUGE
Business Response
Hello, we're glad to hear you enjoyed your experience with us here at Gerry Lane Chevrolet. We sincerely value your business and look forward to your next visit!