It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Jack in the service department is the sole reason I recommend Gerry Lane to friends and family. I want to by my next vehicle from here simply because it is a pleasure working with him everytime. No matter how busy they are he is patient and kind. This man truly deserves a great deal of recognition, and I hope he is well taken care of by his employer!
The people were nice, but I had to pull back in bc after Paying to do all the maintenance just to keep the car I���m good shape I left with problems that I didn���t have before. My cabin filter was changed and now it���s making a Loud noise w the air. I pulled back in for another 30 min after an hour and half wait and it still isn���t fixed. I guess when spending almost 40k on car and the. Paying for services they would offer to let Me bring back in and give me a loaner. I have 3 kids so despite offering priority on service it���s still a matter of me getting there w three kids and waiting with them now
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (225) 366-7962 so we can work towards a resolution.
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 366-7962 when you have a chance. Thank you, and we look forward to hearing from you.