602 Reviews Found
Confirmed Service Customer
Other than the long wait for the part, everything was great.
Marshall S.
BATON ROUGE
Business Response
Hi there, thank you for taking the time to leave a review for us at Gerry Lane Chevrolet. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!
Confirmed Service Customer
Mr. Kendrick was very helpful and extremely polite. I will be using your service again.
Alexis A.
ZACHARY
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Confirmed Service Customer
I dropped my truck off at 8 it wasn’t ready til 3:45 outrageous I will not give yu guys any business anymore
Rashad D.
BATON ROUGE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 366-7962 to discuss your concerns, as your satisfaction is of utmost importance to us.
Confirmed Sales Customer
The Sales person Don Simoneaux was Very Helpful , I would recommend him to all of my friends !!! The Dealership is Very Lucky to have Don working there !!
Frederick G.
BATON ROUGE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Confirmed Service Customer
Great! Jessica, Tanya, and The assistant service manager are to be commended. Please share these comments with them. I have leased 2 saturns and I have purchased 1 saturn and 2 camaros. So I am Gerry Lane and have been for over 19 years. THANKS!!!!!
Ronald S.
BATON ROUGE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Confirmed Service Customer
The staff is always friendly and the work is done in a timely fashion.
Jason H.
BATON ROUGE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Chevrolet and we hope to see you again soon!
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
I was most pleased with the fact that Gerry Lane provided a loaner vehicle for me to use while my truck was being repaired.
Sara B.
BATON ROUGE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gerry Lane Chevrolet and we hope to see you again.
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Confirmed Service Customer
Service attendants Taylor's and Jessica were great. Professional and efficient.
Vanessa B.
BAKER
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gerry Lane Chevrolet and we hope to see you again.
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Gerry Lane Chevrolet and we hope to see you again.
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Confirmed Service Customer
I have always loved my experience here until this trip, I went in for an oil change and tire rotation but my car (Under warranty) felt like the transmission was slipping so they decided to keep my car and give me a loaner. After calling On a Wednesday before I left town to check the status of my car I was told it wouldn’t be ready before the weekend. Thursday I received a text at 1:30 saying my car was ready, well being 4 1/2 hours away they told me I had to bring the loaner back before 7pm or I would be charged. Needless to say I picked up my car at 6:45ish and this absolutely ruined my thanksgiving. Not even a 24 hour notice or anything. Then when I picked up my car, my tire light was on & no rotation was done. I was extremely dissatisfied with the service.
Breanna T.
ANGOLA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 366-7962 to discuss your concerns, as your satisfaction is of utmost importance to us.
Confirmed Service Customer
The service department is the best in Baton Rouge
Taylor O.
DENHAM SPRINGS
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Confirmed Sales Customer
We were able to handle most of our dealings on line since I was on vacation which made it nice. Once we agreed on a deal we set up a time to meet and handle the transaction which was very quick. I left there very satisfied with my deal and purchase.
Kenneth E.
SUNSET
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!