576 Reviews Found
Business Response
We're glad to hear you found our staff was so knowledgeable and professional! Thank you for choosing Gerry Lane Chevrolet and we hope to see you again!
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Business Response
We're glad to hear that everything was completed quickly and to your satisfaction. Thank you so much for choosing Gerry Lane Chevrolet and we hope to see you again.
Confirmed Service Customer
Customer service was good. Although my oil change did not start on time.
Brandi B.
BATON ROUGE
Business Response
We're happy to hear that you had an overall positive service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Chevrolet and we hope to see you again soon!
Business Response
We are glad to hear we consistently provide you with great service! We look forward to your next visit! Take care!
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Confirmed Service Customer
Outstanding sales and service always willing to go the extra mile for the customer
Michael S.
HAMMOND
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Confirmed Service Customer
Jack in the service department is the sole reason I recommend Gerry Lane to friends and family. I want to by my next vehicle from here simply because it is a pleasure working with him everytime. No matter how busy they are he is patient and kind. This man truly deserves a great deal of recognition, and I hope he is well taken care of by his employer!
Joseph B.
BATON ROUGE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Confirmed Sales Customer
The car sales Tateanna was very nice and professional. She was the best customer service salesman ive ever had.
Tony C.
BATON ROUGE
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Gerry Lane Chevrolet. We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
Ms. Robin was excellent, answered all my questions and kept me informed
Christopher H.
DENHAM SPRINGS
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Chevrolet and we hope to see you again soon!
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Business Response
Thank you for choosing Gerry Lane Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Confirmed Service Customer
was able to get in and out quickly,service was excellent.
Ernest H.
DENHAM SPRINGS
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Gerry Lane Chevrolet and we hope to see you again.
Confirmed Service Customer
The people were nice, but I had to pull back in bc after Paying to do all the maintenance just to keep the car I���m good shape I left with problems that I didn���t have before. My cabin filter was changed and now it���s making a Loud noise w the air. I pulled back in for another 30 min after an hour and half wait and it still isn���t fixed. I guess when spending almost 40k on car and the. Paying for services they would offer to let Me bring back in and give me a loaner. I have 3 kids so despite offering priority on service it���s still a matter of me getting there w three kids and waiting with them now
Jeanne M.
Baton Rouge
Business Response
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (225) 366-7962 so we can work towards a resolution.
Confirmed Service Customer
Your service staff was impossible to get on phone for vehicle update and when we got them on the phone they were rude.
Isaac D.
GREENWELL SPRINGS
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 366-7962 when you have a chance. Thank you, and we look forward to hearing from you.
Business Response
Hi there, thank you so much for your positive comments about Gerry Lane Chevrolet! We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
Mark in service was very kind, patient, knowledgeable & helpful from start to finish.
Claudia S.
DENHAM SPRINGS
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!