Ms. Rose was my service person. She was very courteous. She made sure I was aware of everything that needed to be done and all they were doing to my car. I always have good experiences when I come for service here.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 366-7962 to discuss your concerns, as your satisfaction is of utmost importance to us.
Hello, and thank you for the positive rating! We will take your comments into consideration for future improvements. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!
I came in for an oil change and needed to get my driver side front tire checked. After checking the tire I was told that there was a nail in the tire and it would need to be replace. I waited almost 3 hours for a tire to be delivered. Once my car was complete,y keys were put on someone’s desk who had already left for the day so that made the wait longer. Eventually I went to check the status of the car that’s when they realized it was complete and had to go find my keys. I spent 5 1/2 hours in the dealership waiting for my car to be complete
Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (225) 366-7962 to discuss your concerns, as your satisfaction is of utmost importance to us.
Thank you for leaving us a review. We'd like the opportunity to better understand what we can do to improve your experience with us. If you're willing, please call (225) 366-7962 at your earliest convenience to discuss this matter.