Customer Testimonials

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Google Sep 20, 2023

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Google Sep 19, 2023

Great service time and service every visit

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Google Sep 16, 2023

Big

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Google Sep 12, 2023

My check engine light came on the morning I was going to have my oil change. The dealer looked at it while I was there and one of the Glo Plugs was bad. The dealer verified my extended warranty and fixed my truck while I waited.

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Google Sep 7, 2023

My service advisor was very knowledgeable and helpful. Way to go, Mark!!

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Google Sep 1, 2023

The service was excellent

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Google Aug 30, 2023

Mark was great and helped us get answers as to the issue. He kept me updated. We will be return customers if another issue arises!

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Google Aug 29, 2023

We had a wonderful Salesman! Donavan and the sales team went over and beyond for us! We love our GMC Sierra Elevation!

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Google Aug 26, 2023

Ms. Robin Stills and Mr. Jarvis Williams not only treated us with great hospitality, but like family who cared for one another.This is the go to place for your new 2024 and more!! Great prices and deals!! Tell them the Harrell’s said hello when you visit!!!

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Google Aug 24, 2023

Rose and the service staff are a pleasure to deal with.

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Google Aug 23, 2023

Everything was as promised. We where there less than 2 hous!! Thank you Dorian

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Google Aug 22, 2023

Anna was great, kind and helpful.

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Google Aug 19, 2023

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Google Aug 19, 2023

Arianne was amazing !! She was a pleasure to work with and went over and beyond to meet our needs . Shes a true asset to the company.

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Google Aug 18, 2023

This was my first time buying vehicle from Gerry Lane Chevrolet. Great experience. Big Thanks to Arianne! She was very professional and helpful!

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Google Aug 18, 2023

🩷🩷

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Google Aug 18, 2023

They were so patient withy husband and I. Didn't rush us into any buying. They let us take our time. That's what I call service. Yes, we bought from Gerry Lane.

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Google Aug 15, 2023

Great environment. Great people.

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Google Aug 11, 2023

FAST OIL CHA GE

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Google Aug 10, 2023

Great experience, took less than a half a day. They treated my mother real nice and respectful even realized she was taxed too much on accident and fixed it without us having to say a thing!!! 10/10 overall!!!

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Google Aug 8, 2023

Great salesman

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Google Aug 6, 2023

Got my 2023 silverado rst at gerry lane. They worked with me till I decided. Love my truck.

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Google Aug 3, 2023

I went to Gerry Lane in search of a vehicle that could accommodate my family of eight. I had the pleasure of working with Jarvis the sales manager and Amaria the salesperson. The purchase took a couple of days to process but that was because my bank moved a little slow but Amaria and Jarvis kept me up to speed so that I could reach out to my bank when necessary to help move things along. Jarvis was able to work out a great deal for a 2023 Chevy Traverse which was perfect for my family. Unfortunately a week after I ...

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Google Jul 31, 2023

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Google Jul 26, 2023

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Google Jul 23, 2023

Taylor is amazing and loves how she takes care of me. She is very pleasant, professional, and polite. Mechanics are skilled and top notch!! Always come back no matter how far I have to drive. Excellent customer service.

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Google Jul 22, 2023

Love

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Google Jul 21, 2023

Rose called me to come in for my tire replacement and I actually ended up doing my 15000 service as well. All in the same day with a last minute appointment.

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Google Jul 17, 2023

Friendly, fast, and courteous service love this dealership over the rest

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Google Jul 17, 2023

Always great service.

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Google Jul 12, 2023

Great service. It was very fast. Glad I was able to go there to get service on my car.

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Google Jul 12, 2023

I was very pleased with the customer service I received from two sales representative as well as my purchase. Thanks and can't wait to buy another vehicle from you👍👍

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Google Jul 9, 2023

It was great

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Google Jul 6, 2023

Always a pleasant place to go with friendly professionals.

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Google Jul 3, 2023

Bought not 1 but 2 vehicles Friday, it was a lengthy visit, but I mean it was a lot, so far very pleased, Amaria Wilson is the sweetest, she ran her lil butt back and forth and Tim in finance was pretty cool too! I hope 🤞🏻 we have good luck with them, they worked with us and she responded pretty quick even after purchases 😊

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Google Jul 1, 2023

Gerry Lane is a family owned business that supports the Baton Rouge community and puts their customers first.

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Google Jul 1, 2023

Great took little longer with an appointment for a recall issues

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Google Jun 30, 2023

Excellent customer service.

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Google Jun 28, 2023

Work done promptly. the IM prompts did not work clearly.

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Google Jun 25, 2023

The best costumer ever,miss Robin S.

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Google Jun 23, 2023

Sorry I had to stop and restart so this could be repetitive if I’ve already said this in a previous page. From first contact to finish everyone was professional, pleasant and friendly. Susie Robilet first sent answers to my questions the Dorian handled most everything when I came in the following day. The car was washed and cleaned and ready for me. Your finance lady Averion was also super nice and knowledgeable. Overall you get an A+! I’ve bought a number of cars as I’m now 71. This was by far the easiest and quickest transaction I’ve ...

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Google Jun 22, 2023

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Google Jun 22, 2023

They did an outstanding Job on the repair of my vehicle. my concern is the $300.00 diagnostic fee. I think that is outrageous.

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Google Jun 21, 2023

you guys did a great job

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Google Jun 15, 2023

Service manager and tech were great

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Google Jun 15, 2023

I recently purchased a pre owned Silverado from Gerry Lane Chevrolet and had a great experience. Jeremy helped me find the perfect truck and made everything very easy. Everyone was very helpful and friendly, wouldn’t hesitate buying another vehicle from Gerry Lane Chevrolet

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DealerRater Jun 12, 2023

I had a wonderful experience darion Daniel's did a great job and was a pleasure dealing with

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Google Jun 11, 2023

Thanks for the great service Dorian Daniels!! Happy customer ✌🏽

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Google Jun 9, 2023

Robin was great! Very personable. Would highly recommend. She even personally delivered my vehicle to me - what great customer service!

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Google Jun 8, 2023

Ms. Robin STILLS IS THE LADY TO SEE @ GERRYLANE CHEVY!!! SHE HELPED ME SO MUCH THANK YOU!!!

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Google Jun 8, 2023

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Google Jun 7, 2023

Great service great customer skills

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Google Jun 2, 2023

Courteous, and helpful to my needs

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Google May 28, 2023

Robin was great and really helped me find the perfect match. Thank you so much!

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Google May 26, 2023

Todd Good was the best when came to helping me when I purchased a 2023 Silverado RST with the 3 liter diesel and the muddy water package. The tires on the front of the truck were rubbing the inner fenders, but one call and Gerry Lane picked the truck up from me in Mississippi and fixed the issue. Thanks again to Todd and Gerry Lane Chevrolet

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Google May 25, 2023

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Google May 21, 2023

Also nice people to work with in the service department.

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Google May 19, 2023

Everyone was very polite, and my service advisor Craig called me to keep me updated on my vehicle

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DealerRater May 19, 2023

I don’t know where to start, It has been a stressful journey of car buying and trade-in, been to multiple dealership but only Gerry Lane Chevrolet took me seriously, understands and worked well promptly! To you MR DORIAN DANIELS, you have been by far the best sales rep I have ever encountered and (I have dealt with a lot of them)! You deserved this recognition. Thank you for exerting extra effort and by being so pleasant to work with, to MR AVERY STOKES, the only finance director that wont hijack you with extra fees and would throughly explain everything. ...

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Google May 16, 2023

Trenton was an awesome tech working on my vehicle

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Google May 15, 2023

My check engine light came on they resolved the issues. I got it back the day day which I was glad of that.

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Google May 5, 2023

Unlike other dealerships in the area I really like the text messaging with up to date status of my service.

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Google Apr 28, 2023

Donald is absolutely amazing, he goes above and beyond for his customers.

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Google Apr 28, 2023

This was an unfortunate visit I had to make due to my tire being damaged. I dropped my car off the night before, they checked it in first thing in the morning and worked my warranty. I didn’t have to come out of pocket and I got my truck back before EOD. The service rep kept me abreast off all things going on.

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Google Apr 27, 2023

Rose was very accommodating & attentive to my concerns. She was also extremely professional and pleasant to work with. Thank You Rose & to the mechanic who repaired my truck!

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Google Apr 25, 2023

Great friendly service

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Google Apr 25, 2023

Friendly and fast

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Google Apr 23, 2023

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Google Apr 21, 2023

great, love the phone text updates

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Google Apr 18, 2023

I had a great experience. Way quicker than the 3 other local Chevy/gmc dealerships I’ve been to. And Mr James Alan was nice and easy to interact with. I’ll be going back!

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Google Apr 12, 2023

Pleasant experience

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DealerRater Apr 11, 2023

Have gone to multiple dealerships where we were told no but here I finally got a yes. Amaría was so helpful and took her time to help us find what we needed. I would gladly recommend her here to my friends!!

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DealerRater Apr 10, 2023

Ms. Amaria Wilson was really nice and helped me find everything I needed. I recommend her any day.

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DealerRater Apr 10, 2023

Ms. Amarie Wilson was extremely helpful with my brother receiving his car. Want to bring her $250/month to help her out with whatever she wants.

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Google Apr 7, 2023

Best in the city

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Google Apr 3, 2023

I had a wonderful experience purchasing a pre-owned vehicle. The process was stress free and pleasant. Rashad Smith was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. If your looking around go see him. Much appreciated man

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Google Apr 2, 2023

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Google Apr 2, 2023

It was dry pleasant

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Google Mar 31, 2023

Mrs Robin Stills was absolutely wonderful great customer service top-tier personality all around the board an exceptional employee she made my experience there one to remember I will definitely be referring my friends and family to come and see her hands down one of the best sales (lady)

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Google Mar 28, 2023

I purchased my 2023 Lt1 Camaro and I must say my experience was a 10/10!!! Daquayla “Daq” was beyond great throughout this whole process and was very helpful!!! I HIGHLY RECOMMEND HER AND THIS LOCATION!!!!

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Google Mar 27, 2023

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Google Mar 22, 2023

My advisor was extremely helpful and caring. He was very professional. He went above and beyond.

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Google Mar 20, 2023

They took care of my needs immediately great job thanks

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DealerRater Mar 19, 2023

Deshown Wright was hands down the best salesman I have ever dealt with! Make sure you ask for him

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Google Mar 19, 2023

DeMontrell was terrific. Great communication on the plan for my vehicle

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Google Mar 17, 2023

Best service quick, fast and respectful pay them men more they deserve a pay increase

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Google Mar 16, 2023

Excellent service by friendly, professional people.

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DealerRater Mar 16, 2023

Deshown Wright My service was the best I am so happy with my car He a excellent dealership

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Google Mar 15, 2023

Robin Lolis and Jamarcus Tate were very helpful in ordering our new Blazer. I received weekly updates on the order until it was delivered. I could not ask for better service!

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Google Mar 14, 2023

Awesome

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DealerRater Mar 12, 2023

Work was done efficiently in a reasonable amount of time. Work was explained very clearly.

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Google Mar 11, 2023

Im writing too let you know Deshown Wright is the best,my car is amazing and this not the car I wanted but it's so amazing I love it and he's so sweet,thanks so much,I will send many.

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Google Mar 8, 2023

Prompt service. Friendly, professional, courteous and knowledgeable staff.

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Google Mar 8, 2023

Rose took care of me!

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Google Mar 5, 2023

I had a great experience at Gerry Lanes. Found the exact truck I wanted brand new and at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership.

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Google Mar 5, 2023

Don Simoneaux was great to work with in the fleet department

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Google Mar 4, 2023

Great sales lady Robin Stills literally went the extra mile showing me many models for 2 full days. Very informative and helped this grandma get acquainted with my new car. Thanks.

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Google Mar 3, 2023

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Google Mar 1, 2023

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Google Feb 26, 2023

Dorian was literally the best ! I love my car , definitely have a returning customer.


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