Customer Testimonials

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Google Nov 28, 2022

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Google Nov 27, 2022

Overall had a good experience. Everyone was very nice and worked with us until we found what we wanted. It was an easy, but long process.

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Google Nov 26, 2022

Good atmosphere and from the time I park my vehicle a saleswoman was asking what can she help us with and it was a pleasant experience going to everyone

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Google Nov 26, 2022

Went for an oil change and was there for less than an hour. Excellent job

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Google Nov 25, 2022

Kiara was wonderful. Very articulate. Was working with me along the way. Step by Step. Fantastic Rep!

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Facebook Nov 23, 2022

I was stranded on side of road had my truck towed back to this dealership an they had great customer service great hospitality I highly recommend this dealership over anyone

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Google Nov 22, 2022

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Google Nov 22, 2022

Big shout out to Jarvis Arriane and Avery for taking care of me n my son. They really took the time to find the right car and an affordable price and worked till closing time take sure we were able to drive off last night. HIGHLY RECOMMEND THEM

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Google Nov 18, 2022

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Google Nov 15, 2022

Every thing was nice.

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Google Nov 15, 2022

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Google Nov 13, 2022

This has truly been an amazing experience. I will love to thank Quail and Mr. Jarvis for their exceptional customer service. The true meaning of dedication, team work, and getting the job done. I will most definitely send more business and you guys are more than appreciated. Until next time.

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Google Nov 12, 2022

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Google Nov 11, 2022

Excellent! Robin was super informative and very friendly! Thanks!

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Google Nov 9, 2022

Great service! Sam’s the best!! Very helpful and gives great service! (He’s going to make sure your test drive is worth it! LOL)

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Google Nov 8, 2022

Great service as always. Still running an organized, tight ship with quality service. Always feels like I went back in time when the world was still a friendly place and businesses valued their customers.

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Google Nov 6, 2022

I went to the service department to get my oil changed and Ms. Rebecca and Jadaw we very helpful and polite. I had a couple of other issues with my truck that I mentioned , they had a mechanic look them over and everything was taken care of. I was very satisfied with the service I received at Gerry Lane service department and politeness I received from Ms. Rebecca and Jadaw as I brought my truck in for service. I give them a 💯, Thank You.

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Google Nov 3, 2022

Amaira helped me purchase my very first vehicle! She made the process smooth and was very patient!

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Google Nov 3, 2022

Today was one of the best experiences I have had!! Jonquail (spellcheck) Jarvis and Mr. Moore and Ms. Averian (spellcheck) was nothing short of amazing!! They have the best personality in the world!! They took care of all my needs and made sure I got the best possible deal. Ms Kyra hooked me up with the Onstar set up she is amazing also!! The whole staff was the best!! I'm definitely going back for my next vehicle!! Much love and respect to the entire team!! Blanch

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Google Oct 31, 2022

Our sales person was excellent!!! When I pulled up the first time he greeted me at my car.

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Google Oct 30, 2022

Great customer service, friendly and welcoming staff, and overall a great experience. Tia was an excellent sales person. Kyra was awesome on helping with OnStar set up!! Avery was the best at the working the numbers. Thank You Gerry Lane Chevy for helping me make the right decision!! ⭐⭐⭐⭐⭐

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Google Oct 29, 2022

Mr. Mark is always prompt and on point with service.

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Google Oct 29, 2022

Everything went smoothly and my sales lady was real sweet and patient

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Google Oct 28, 2022

The sales person, Kenneth Robinson, did a great job with his customer service and professionalism. At one point, his manager almost lost him the deal with a fee that should not be charged a customer if they are not receiving or requesting to be financed through the dealership. The manager understood and did the right thing to assist Kenneth with sealing the deal. I am a repeat customer of Gerry Lane and I am satisfied with my purchase.

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Google Oct 28, 2022

It was a great one Montreal and the mechanic kept me notified of everything that was going on with my vehicle

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Google Oct 27, 2022

I needed fuel pump replacement but price was too expensive so I went elsewhere

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Google Oct 26, 2022

Amber In service is amazing! Super Sweet and looked like the hardest working employee in the building! First time there, will defiantly not be the last because of amber! Above and beyond does not do her work ethic justice.

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Google Oct 25, 2022

Timely in repairing my tire. And also very competitive pricing.

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Google Oct 25, 2022

I had a great experience with purchasing my car. Dorian Daniels was my salesman and he was very helpful and I got a good deal with my vehicle. Customer service at this location was amazing. Overall very pleased with my experience.

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Google Oct 24, 2022

2020 2500 was having fuel issues. The Gerry Lane team worked to find the issue and got it fixed under warranty. Taylor and Chad are incredible when is comes to customer service.

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Facebook Oct 22, 2022

Bought my 2021 Chevy Silverado from them in June and love the truck and everything they did for me and my family.

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Google Oct 21, 2022

It was great

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Google Oct 15, 2022

Good people

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DealerRater Oct 13, 2022

Dorian was amazing! His knowledge of the vehicle along with his nice smile was the icing on the cake. He was friendly and answered all our questions Thanks for making our purchase memorable!

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Google Oct 13, 2022

Demontrell in service got me in & out I recommend him for sure that was my fastest and nicest visit there since I purchase the truck in 2018.And big shout out to the older shuttle driver he a saints fan he was also very good to me. Mr.Garrison is also a pretty nice dealer too. So request those guys and everything will go smooth.

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Google Oct 10, 2022

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Google Oct 9, 2022

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Google Oct 7, 2022

Work very fast and professional.

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Google Oct 6, 2022

The Salesman/Woman was very nice and helpful she made the experience in purchasing my vehicle Great!

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Google Sep 24, 2022

I developed a problem with my 2019 Silverado's automatic transmission shifting during normal acceleration on Saturday. First transmission problem I have had with the truck since it was new. I called Gerry Lane Chevrolet early Monday morning, talked to Mark Robinson in service. I had no appointment, but he told me to bring it in that morning for diagnosis and should have an answer by the end of the day. I received a text and phone call from Mark around 5:00 p.m. that day telling me my Silverado was ready to pick up. It tuned out the transmission needed to ...

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Google Sep 24, 2022

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Google Sep 15, 2022

none

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Google Sep 9, 2022

Came from New Orleans and he got the job done

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Google Sep 9, 2022

My experience at Jerry lane Chevrolet was great , Ms Robyn made me and my wife feel very comfortable. She was very professional and informative on all questions and different ways of pleasing us as consumers.

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Google Sep 9, 2022

It was a great experience…. You guy differently made me excited about my purchase… thanks

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Facebook Sep 7, 2022

I had the best time here purchasing my new vehicle. Foster and Quint need to be your go to guys! 5 ⭐️’s from me!

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Google Sep 6, 2022

Amazing service , will come back for another car for sure .

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Google Sep 6, 2022

We are new to the Chevy/ GM experience, as we inherited our 2011 Suburban2500 4x4 from a relative, and we have used independent shops for the few service needs we have had, that we couldn't handle ourselves. We had received notices of recalls and had put off having them repaired, mainly due to the inconvenience of scheduling. I found myself in need of a part and had time to visit Gerry Lane Chevrolet to purchase the part, and since the service writers were in the same location as the parts department, and since the parts associate helped me get the ...

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Google Sep 6, 2022

Amazing!!!! Gerry Lane is the best!!!!!!

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Google Sep 6, 2022

Great customer service, friendly and one of the best signs “LIBRA”

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Google Aug 26, 2022

All employees were very helpul and kind. Awesome crew!!

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Google Aug 24, 2022

I received great customer service, especially from Jamarcus Tate. Please thank him again for me.

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Google Aug 15, 2022

Great deals. Service was slow. I did buy my car here and they gave me a great price for my trade in.

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Cars Aug 14, 2022

Too notch all the way ,been a repeat customer for years

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Google Aug 12, 2022

The service was great and I loved the perseverance it was unmatched the salesman did great 👍

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Google Aug 10, 2022

Everything was so darn Excellent this was the Best Service and everything was fine so awesome in a timely manner I would definitely be coming back. The dealership I purchased the car from service department was so awful and terrible and it was in Baton Rouge. NEVER AGAIN!!! Thanks for the servicing my car. You are the Best!!!!

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Google Aug 10, 2022

Gerry Lane Chevrolet is a 5 star from me. I took my car to get a diagnostic test done. Ms. Rose was the best help that I could’ve ever received. Service manager Mr. Chad is great and will help you with anything he can help you with. Great job Gerry Lane .

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Google Aug 5, 2022

Completed work on my car with in a hour.👍🏾

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Google Aug 4, 2022

Great experience, affordable and even better customer service!! Thanks Gerry Lane!

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Google Jul 31, 2022

Just recently purchased a vehicle from Gerry Lane. The process for purchasing a car is different today. Depending on what you want on a car you probably will end up ordering it. I live in Texas. I started looking for a car at the end of April. Other dealerships I went to told me it would be September or October before I would receive a car. Anna and Johnathon at Gerry Lane did not over promise but they assured me that it would be sooner. They walked me thru the entire process over the phone! I got the vehicle at ...

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Google Jul 31, 2022

Quail made it happen today! Thank you, sir!!

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Google Jul 30, 2022

Ten Stars across the board

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Google Jul 27, 2022

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Google Jul 21, 2022

Everything was okay thanks to Taylor Owens for her outstanding help on notifying me about my service

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Google Jul 21, 2022

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Google Jul 19, 2022

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DealerRater Jul 18, 2022

Very knowledgeable and understandable they listen as I spoke for my needs in buying a new car.

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Google Jul 14, 2022

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Google Jul 14, 2022

I love my new 2022 Camaro

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Facebook Jul 13, 2022

After having a bad experiencemy first visit, they called me to make things right. I always believe in giving second chances and they were so helpful. I appreciate yall helping me and getting my wife in the car she wanted. Thank you Ronnie and Rhett for your help and Ronnie delivering the car to me.

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Google Jul 12, 2022

Diane, the Sales Manager, was incredible!

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Google Jul 9, 2022

Tayler Owens in service was kind friendly and very helpful. Made my experience here great.

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Google Jul 8, 2022

Diane was very personable, helpful and made the car buying experience easy!

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Google Jul 8, 2022

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Google Jul 8, 2022

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Google Jul 7, 2022

These guys are great with service. The people that run the place care, which is a nice change from most dealerships.

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DealerRater Jul 3, 2022

Very nice respectful and knowledgeable of the conversation in the new vehicles on the sales lot

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DealerRater Jul 3, 2022

Great experience working with mike Earle in the fleet dept and paper work buying was easy

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Google Jun 30, 2022

Robin Stills was the most wonderful sales lady I've ever known...I am definitely coming back in less than a few months to purchase another vehicle....Love her!

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Google Jun 29, 2022

My experience was great. Mrs. Diane Trask and Avery Stokes made me feel at home.

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Google Jun 28, 2022

My experience was also me I didn't believe I fast I got in and out of there and the service personal was also me keep up the good work 👍🏿👍🏿

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Google Jun 26, 2022

I had an outstanding experience buying at Gerry Lane Chevrolet. The staff were courteous and professional. I ordered a ZR2 Silverado and was updated from start to finish. The truck is amazing and everything I wanted. Special thanks to Mr. Drew, Mr. Desmond and Mr. Felipe.

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DealerRater Jun 26, 2022

Even though because of how things are going with the market these days we eventually got our Blazer. We are very pleased with the vehicle and how Diane our sales person walked me through all the new gadgets in my new car. I will definitely recommend Diane to anyone who is looking for a car. I have always loved Chevrolets and will continue to use Gerry lane for any future purchases.

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Google Jun 25, 2022

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Google Jun 23, 2022

Jocquail help me out with everything I needed he made sure he did his best to get me in the car I wanted

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Google Jun 22, 2022

Excellent service there went there for an oil change and it was done in no time!! The staffs there was very helpful and definitely love how they run their company as well

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Google Jun 22, 2022

Had a great experience purchasing a new truck at Gerry Lane’s. John was professional, knowledgeable and quick with his support.

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Google Jun 21, 2022

Salesman were super courteous and very inviting on the showroom floor.

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Google Jun 21, 2022

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DealerRater Jun 20, 2022

Very professional experience overall. From the convenience of making an appointment for service, to the the prompt greeting and technology assisted system for processing the maintenance visit. I was in and out very quickly. Service technician ran down and printed some information I requested from the parts department even though my request wasn’t related to the service I had come in for. Everyone involved was pleasant and professional.

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Google Jun 16, 2022

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Google Jun 16, 2022

After many visits my issue with my vehicle were finally resolved! If you want a service advisor who communicates with any changes, answers all question and tries to make things right go with Craig Poche!

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Google Jun 15, 2022

The technician was great figured out and fixed this issue very fast and haven’t had a problem since… Rose the service writer and The technician made this experience great! I can say this what ever they are being paid is not enough! Both deserve a raise! Will be coming back just because of them!

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Google Jun 15, 2022

The sales rep was fantastic, found exactly the vehicle we wanted and called us immediately upon it being delivered to the dealership. He was extremely friendly, helpful, and professional. I will definitely be back to purchase another vehicle from him in the near future.

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Google Jun 14, 2022

Kind and courteous helpful staff

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Google Jun 14, 2022

Went to Gerry lane too see about purchasing a vechical and we did a credit check first to see what I was approved for and my sales found me just what I was looking for they are amazing left very happy with my new vechical, thank you Gerry lane.

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Google Jun 12, 2022

Great knowledgeable people... definitely recommending to everyone I kno...

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DealerRater Jun 11, 2022

All around excellent customer service! We went to 9 dealerships prior and they couldn’t make anything happen. Here they got us the vehicle we needed at the note we needed. Dorian was an excellent salesman! He weighed all options to make sure we got the best bang for our buck without trying to push more on us than we could handle. They brought our kids popcorn and offered drinks as well so they were very comfortable. Highly recommended!

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DealerRater May 22, 2022

Robin Stills the best of the best she take care of us and help us a lot during the process to buying our duramax Suburban LT 2022

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DealerRater May 18, 2022

My salesman was helpful, Honest, respectful, and professional through the whole process. Great place to buy a vehicle.

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